Legal notice

Welcome to BeautyHeaven.com. This Legal Notice governs the use of our website, products, services, and all related activities operated under the brand name BeautyHeaven. By accessing or using this website, you acknowledge that you have read, understood, and agreed to comply with the terms outlined in this Legal Notice. If you do not agree with any part of these terms, please discontinue the use of our website immediately.

1. Business Information

Website Name: BeautyHeaven.com
Business Category: Beauty, Cosmetic & Personal Care
Business Address:
Kalika Khali, P.O. Mathchandipur
District – Purba Medinipur
State – West Bengal, India
PIN Code – 721659

Phone Number: 9091555637
GST Number: 19BQVPK1023K1ZH

2. Website Ownership and Operation

This website is owned, operated, and managed by BeautyHeaven.com. All content, products, images, graphics, logos, text, videos, and other materials available on this website are the intellectual property of BeautyHeaven unless otherwise stated.

We reserve the right to modify, suspend, discontinue, or update any part of the website, products, policies, or services without prior notice. Continued use of the website after such modifications constitutes acceptance of the updated terms.

3. Purpose of the Website

BeautyHeaven.com is an online platform dedicated to offering beauty, cosmetic, skincare, personal care, wellness, and related products to customers across India. The website is designed to provide product information, educational content, shopping services, customer support, and promotional offers.

All information provided on this website is intended for general informational purposes only and should not be interpreted as professional medical advice, diagnosis, or treatment.

4. User Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into binding contracts under applicable Indian laws.

  • You will use the website only for lawful purposes.

  • You will not engage in fraudulent, abusive, harmful, or illegal activities through this website.

We reserve the right to refuse service, terminate accounts, or cancel orders if any user violates these conditions.

5. Product Information Disclaimer

BeautyHeaven.com strives to ensure that all product descriptions, images, pricing, ingredient lists, and availability information are accurate and updated. However, we do not guarantee that all information on the website will always be complete, current, or error-free.

Product colors and packaging may appear slightly different depending on your device display or manufacturer updates.

Customers are advised to carefully read product labels, ingredient lists, usage instructions, and warnings before using any beauty or cosmetic product.

If you have allergies, sensitive skin, or medical conditions, please consult a qualified dermatologist or healthcare professional before using any product purchased from our website.

6. No Medical Advice

The information shared on BeautyHeaven.com, including skincare tips, beauty blogs, product recommendations, and wellness content, is provided for educational and informational purposes only.

Nothing on this website should be considered medical advice. BeautyHeaven.com does not claim that any product can diagnose, treat, cure, or prevent any disease or medical condition.

Users should consult certified healthcare professionals for medical concerns, allergies, skin disorders, or treatment recommendations.

7. Pricing and Payment

All prices displayed on the website are listed in Indian Rupees (INR) and may include applicable taxes unless otherwise stated.

BeautyHeaven.com reserves the right to:

  • Change product prices without prior notice

  • Cancel incorrect pricing caused by technical errors

  • Limit quantities available for purchase

  • Reject suspicious or fraudulent transactions

We accept secure payment methods through trusted third-party payment gateways. BeautyHeaven.com does not store sensitive banking or card information on its servers.

Customers are responsible for providing accurate billing and payment details during checkout.

8. Shipping and Delivery

BeautyHeaven.com aims to process and dispatch orders within the estimated timeline mentioned on the website. Delivery timelines may vary depending on location, courier service availability, weather conditions, public holidays, or unforeseen logistical issues.

While we strive for timely delivery, we are not liable for delays caused by third-party courier partners or circumstances beyond our control.

Customers are responsible for providing correct shipping addresses and contact information. Orders returned due to incorrect addresses may incur additional shipping charges.

9. Return, Refund, and Cancellation

BeautyHeaven.com maintains return, refund, and cancellation policies in accordance with applicable Indian e-commerce regulations.

Refunds or replacements may be approved only under eligible conditions such as:

  • Damaged products

  • Wrong items delivered

  • Defective items

  • Missing products in shipment

Certain products including opened cosmetics, used personal care products, or hygiene-sensitive items may not be eligible for return due to safety and hygiene reasons.

Customers must contact support within the specified timeframe mentioned in the Return & Refund Policy.

10. Intellectual Property Rights

All trademarks, logos, brand names, designs, graphics, product descriptions, written content, and website elements displayed on BeautyHeaven.com are protected under applicable intellectual property laws.

Users may not:

  • Copy or reproduce website content

  • Use our logos without permission

  • Republish product images or text

  • Create derivative works

  • Exploit website content for commercial purposes

Unauthorized use of any intellectual property belonging to BeautyHeaven.com may result in legal action.

11. User Conduct

Users accessing the website agree not to:

  • Upload harmful or malicious software

  • Attempt unauthorized access to servers

  • Disrupt website functionality

  • Submit false information

  • Engage in fraudulent transactions

  • Harass or abuse customer support staff

  • Violate any local, national, or international laws

BeautyHeaven.com reserves the right to restrict or permanently block users who violate these conditions.

12. Third-Party Links

This website may contain links to third-party websites, social media platforms, payment providers, or external resources for user convenience.

BeautyHeaven.com does not control or endorse third-party websites and is not responsible for:

  • Their content

  • Privacy practices

  • Security policies

  • Product quality

  • Service reliability

Users access external links at their own risk.

13. Limitation of Liability

To the fullest extent permitted by law, BeautyHeaven.com shall not be held liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Allergic reactions or misuse of products

  • Temporary website interruptions

  • Technical errors

  • Delayed deliveries

  • Unauthorized account access

  • Third-party service failures

All products and services are provided on an “as is” and “as available” basis without warranties of any kind unless explicitly stated.

14. Indemnification

By using this website, you agree to indemnify and hold harmless BeautyHeaven.com, its owners, employees, affiliates, and partners from any claims, damages, liabilities, legal fees, or expenses arising from:

  • Violation of these terms

  • Misuse of the website

  • Breach of applicable laws

  • Infringement of third-party rights

15. Privacy and Data Protection

BeautyHeaven.com values customer privacy and takes reasonable measures to protect personal information.

Customer data collected through the website may include:

  • Name

  • Address

  • Phone number

  • Email address

  • Payment details

  • Order history

Information is collected solely for order processing, customer service, communication, and marketing purposes in accordance with our Privacy Policy.

We do not sell or misuse customer information.

16. Force Majeure

BeautyHeaven.com shall not be liable for delays or failure to perform obligations caused by circumstances beyond reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Earthquakes

  • Pandemic situations

  • Internet failures

  • Government restrictions

  • Strikes

  • War

  • Transportation disruptions

17. Governing Law and Jurisdiction

This Legal Notice shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the exclusive jurisdiction of the competent courts located in West Bengal, India.

Users agree to attempt amicable resolution of disputes before pursuing formal legal proceedings.

18. Modifications to This Legal Notice

BeautyHeaven.com reserves the right to modify, update, or revise this Legal Notice at any time without prior notice.

Users are encouraged to review this page periodically to stay informed about current legal terms and conditions.

Continued use of the website following updates constitutes acceptance of the revised terms.

19. Contact Information

For legal concerns, customer support, complaints, or policy-related inquiries, users may contact:

BeautyHeaven.com
Kalika Khali, P.O. Mathchandipur
District – Purba Medinipur
West Bengal – 721659
India

Phone: 9091555637
GST No.: 19BQVPK1023K1ZH

20. Acceptance of Terms

By accessing, browsing, registering, or purchasing from BeautyHeaven.com, you acknowledge that you have read, understood, and agreed to this Legal Notice and all related policies available on the website.

If you disagree with any portion of these terms, you should discontinue using the website immediately.

Thank you for choosing BeautyHeaven.com for your beauty, cosmetic, and personal care needs.