Privacy policy

Effective Date: May 9, 2026

Welcome to BeautyHeaven.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

1. Introduction

At BeautyHeaven.com, we are committed to protecting your personal information and maintaining transparency regarding how your data is handled. We value the trust you place in us while shopping for beauty, cosmetic, and personal care products.

This Privacy Policy applies to all users, visitors, customers, and others who access or use our services through the website.

2. Business Information

Business Name: BeautyHeaven.com
Category: Beauty, Cosmetic & Personal Care
Address: Kalika Khali, P.O. Mathchandipur, District: Purba Medinipur, West Bengal, India – 721659
Phone Number: 9091555637
GST Number: 19BQVPK1023K1ZH

3. Information We Collect

We may collect different types of information from users to provide better services and improve customer experience.

a) Personal Information

When you place an order, register an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Mobile Number

  • Email Address

  • Shipping Address

  • Billing Address

  • PIN Code

  • Payment Information

  • Order Details

b) Non-Personal Information

We may automatically collect certain technical information, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Time Zone

  • Website Usage Data

  • Cookies and Tracking Information

4. How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver orders

  • To communicate order updates and shipping information

  • To provide customer support

  • To improve our website functionality and user experience

  • To personalize product recommendations

  • To prevent fraud and unauthorized activities

  • To comply with legal and tax obligations

  • To send promotional offers, discounts, and newsletters

We only use your information for lawful business purposes.

5. Cookies and Tracking Technologies

BeautyHeaven.com uses cookies and similar technologies to enhance browsing experience and analyze website traffic.

Cookies help us:

  • Remember customer preferences

  • Save cart information

  • Improve website speed and performance

  • Analyze customer behavior

  • Provide personalized advertisements

You can disable cookies through your browser settings. However, some website features may not function properly after disabling cookies.

6. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

However, we may share limited information with trusted partners for business operations, including:

a) Shipping Partners

To deliver your orders safely and efficiently, we may share:

  • Name

  • Address

  • Phone Number

with courier and logistics providers.

b) Payment Gateways

Secure payment providers may process your payment details for transaction completion.

c) Legal Authorities

We may disclose information if required by law, government request, court order, or to protect our legal rights.

7. Payment Security

We prioritize secure online transactions. Payments made on BeautyHeaven.com are processed through trusted and secure payment gateways.

We do not directly store sensitive payment information such as:

  • Credit Card Numbers

  • Debit Card Details

  • CVV Numbers

  • Banking Passwords

Customers are advised to use secure internet connections while making payments online.

8. Data Protection and Security

We implement reasonable security measures to protect your information from:

  • Unauthorized Access

  • Data Misuse

  • Alteration

  • Disclosure

  • Loss or Destruction

Our website uses standard security technologies and encrypted connections where applicable.

Despite our efforts, no online platform can guarantee 100% security. Users share information at their own risk.

9. User Rights

As a customer, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request account closure

To exercise these rights, please contact us using the details provided below.

10. Third-Party Services

Our website may include links or integrations with third-party services, including:

  • Payment Providers

  • Shipping Companies

  • Social Media Platforms

  • Advertising Networks

These third-party websites have their own privacy policies. We are not responsible for their content, privacy practices, or policies.

Users are encouraged to review third-party privacy policies before sharing information.

11. Children's Privacy

BeautyHeaven.com does not knowingly collect personal information from children under the age of 18.

If a parent or guardian believes that a child has provided personal information, they may contact us to request removal of such data.

12. Email Marketing and Promotional Messages

By subscribing to our newsletter or providing your contact information, you agree to receive:

  • Promotional Emails

  • Product Updates

  • Discount Offers

  • Marketing Notifications

You can unsubscribe from promotional communications anytime by clicking the unsubscribe link or contacting us directly.

13. Order and Transaction Records

For accounting, taxation, and customer service purposes, we may maintain records of:

  • Orders

  • Payments

  • Refunds

  • Customer Communications

These records may be retained for a reasonable period as required under applicable laws.

14. Data Retention Policy

We retain customer information only as long as necessary for:

  • Order Fulfillment

  • Legal Compliance

  • Taxation Requirements

  • Fraud Prevention

  • Customer Support

After the retention period, data may be securely deleted or anonymized.

15. Changes to This Privacy Policy

BeautyHeaven.com reserves the right to modify or update this Privacy Policy at any time without prior notice.

Changes will become effective immediately upon posting on the website. Customers are encouraged to review this page periodically for updates.

16. Consent

By accessing or using BeautyHeaven.com, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you do not agree with this policy, please discontinue use of our website and services.

17. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

BeautyHeaven.com

Kalika Khali, P.O. Mathchandipur
District: Purba Medinipur
West Bengal – 721659
India

Phone: 9091555637
GST No.: 19BQVPK1023K1ZH

Website: BeautyHeaven.com

18. Compliance with Indian Laws

This Privacy Policy is prepared in accordance with applicable Indian laws and regulations relating to data protection, electronic transactions, and consumer protection.

Users accessing the website from outside India are responsible for compliance with their local laws where applicable.

19. Customer Responsibility

Customers are requested to:

  • Provide accurate information during registration or checkout

  • Keep account credentials confidential

  • Notify us immediately in case of suspicious activity

  • Use lawful and genuine payment methods

Any misuse or fraudulent activity may result in suspension of services or legal action.

20. Final Statement

At BeautyHeaven.com, customer trust and satisfaction remain our top priority. We are dedicated to maintaining the privacy, confidentiality, and security of your personal information while delivering high-quality beauty, cosmetic, and personal care products.

Thank you for choosing BeautyHeaven.com.